The intelligent guest guide
for ambitious hosts
Centralize all essential stay information, automate your communications, and offer a premium experience to your guests with Olia, your AI assistant.
HôtenB
Guest Experience
Welcome
Villa Soleil · Côte d'Azur
Hello! I can answer all your questions…
Sarah just arrived
Guide viewed × 3
Olia AI
Question answered in 2s
Email sent
Checkout instructions
Review received
5/5 — Perfect experience
500+ hôtes
déjà actifs
The challenges of seasonal rental owners
Every day, you lose time answering the same questions, sending the same information, worrying about foreign guests...
Too many repetitive messages
Your guests ask the same questions 50 times a day. "Where's the key?", "What's the Wi-Fi code?", "How do I get in?"
International guests
You welcome foreigners who don't speak your language. Conversations are long and stressful.
Scattered information
Wi-Fi code in an email, hours in another, rules in WhatsApp. Your guest is lost.
La solution
Everything you need for a premium guest experience
An intelligent, multilingual guide accessible everywhere. Say goodbye to repetitive messages.
Complete guest guide
Everything your guest needs in one place: arrival instructions, Wi-Fi code, hours, rules, contacts...
Instant QR code generation
Share your guide in a second. Scan it at the property, and your guest has all the information.
Multilingual guide
Your guide in English, automatically translated into French, Spanish, German, Italian, and Dutch.
Personalized guest space
Each reservation generates a unique space, personalized with stay dates, weather, and tailored instructions.
Automated communication
Automated emails and SMS for arrival, departure, and all reminders. No need to think about it.
100% owner logic
No long-term commitment. Keep everything even after the trial expires. Simple, honest, no traps.
Olia, your 24/7 AI assistant
No more repetitive calls. Olia instantly answers all your guests' questions based only on the information in your guide.
100% on your content
Instant
7 languages
Questions fréquentes
Olia
AI Assistant
Hello! I am Olia, your assistant. How can I help you?
What's the Wi-Fi code?
Offers tailored to your needs
Choose the offer that suits you. Cancel or change anytime.
Starter
Discover the product and create a simple guide.
- HôtenB account
- Create location
- Simple guide
- Public link
- QR code
- Basic multilingual
- Limited Pro trial
Pro
Main offer for serious owners.
- All Starter
- Unlimited reservations
- Personalized guest space
- Automated emails
- SMS with quota
- Olia included
- Advanced multilingual
- Communication logs
- Simple statistics
- Calendar
- Automations
Agency
For concierge services and managers.
- Multiple locations
- Adapted quotas
- Priority support
- Advanced features
- Advanced statistics
- On request
No credit card required to start. Try commitment-free.
Frequently asked questions
Everything you need to know about HôtenB Guest Experience
Quick to Deploy
Create your first guide in less than 15 minutes
Secure
Your data and that of your guests are protected
Responsive Support
Our team is here to help you in less than 24 hours
No, everything is accessible from the web browser. Your guest doesn't need to install an app to view the guide or ask Olia a question.
Absolutely! You can manually create reservations from these platforms, or use our registration form for simplified integration.
Yes, HôtenB Guest Experience is an independent product. You can create guides and use Olia even if your property isn't published on HôtenB Collection.
Yes, Olia is capable of responding in the 7 supported languages: French, English, Spanish, German, Italian, Dutch, and more.
Yes, try for free for 7 days with the Pro offer. You'll be able to create your guide, invite your first guests, and discover Olia in action.
Your account, location, simple guide, QR code, and public link remain accessible. Only advanced features (Olia, SMS, automations) become paid.
Ready to transform your guest experience?
Join hundreds of owners who have already automated their communications and offer a premium experience to their guests.